[CHAT] Adding the announcement in the chat
2025-06-25 15:25:23
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优先级:
任务状态:
来源:All clients
业务场景:

Previously, whenever a user created an Announcement in ClassIn, the content of the Announcement was also automatically sent to the class chat panel. This ensured that all participants, especially students, would be more likely to see and respond to important information.

Current Issue:
After the recent system upgrade, this feature is no longer available. Announcements are now only visible in the Announcement tab, not mirrored in the chat panel. As a result:

  • Users find it harder to track announcements, especially when switching between tabs.

  • Students tend to overlook important notices, as they are more active in the chat than in the Announcement section.

We have received direct feedback from customers reporting that this change negatively affects communication efficiency in class.

image.png

业务要求:

We propose restoring the function where all new Announcements are also automatically posted into the chat panel. The message should include:

  • A label (e.g., "[Announcement]") to differentiate it from regular messages.

  • The full content of the Announcement.

  • A clickable link (optional) to open the full Announcement panel if needed. 

  • The "confirm" 


This is the suggestion view in the chat: 

image.pngimage.png

收益或影响:Frequently asked by the end-user. Will help to promote the user's experience.
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    2025-06-25 18:47:22
    刘芳将这反馈转办给Le Hoang Tuyet Trinh/trinh.le@eeoa.com,Le Hoang Tuyet Trinh/trinh.le@eeoa.com。
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    2025-06-25 15:25:23
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Le Hoang Tuyet Trinh

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